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Human Services Case Manager
ANTELOPE OR 97001
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89606616

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State of Oregon

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Summary

  Job posted:   Sun May 13, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Human Services Case Manager
Human Services Case Manager


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Human Services Case Manager





Salary




$37,548.00 - $54,540.00 Annually






Location




St. Helens, OR








Job Type




Permanent






Department




Human Services-Seniors & People with Disabilities








Job Number




DHS18-0529












Closing




5/25/2018 11:59 PM Pacific

+ Description

+ Benefits

+ Questions







Description




























DHS18-0529





The Department of Human Services (DHS) mission is the safety, health and independence for all Oregonians. We help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity. We protect children who are abused or neglected. We serve seniors and people with disabilities. We help low-income people along the road to self-sufficiency with health coverage, job preparation, childcare and other supports. Our services are delivered in the least restrictive setting and in partnership with communities. We are absolutely committed to ongoing innovation in the delivery of services, and we are committed to recruiting, developing and retaining dedicated employees. DHS is guided by our core values of Integrity, Innovation, Respect, Service Equity, Responsibility, Stewardship and Professionalism.


DHS employs over 7,500 people, in more than 100 locations around the state, and delivers services through and in coordination with many community partners.




This employment opportunity is with Aging and People with Disabilities, which is part of the Department of Human Services. There is one permanent full-time opening located in

St Helens (500 North Highway 30 Suite 240). This position is represented by a union.




Duties & Responsibilities




The purpose of this position is to determine initial and ongoing eligibility for services and State Plan Personal Care. Develop appropriate service plans to meet clients' needs while maintaining fiscal responsibility. Determine initial and ongoing eligibility for OSIP, OHP, QMB and Food Stamps. Provide choice counseling and enrollment assistance for MMA.


Major duties include:




+ Assist clients with the application process; conduct an interview, determine initial and ongoing eligibility for OSIP, FS, OHP, QMB and Services. Assess clients to determine Service Priority Level. Narrate eligibility decisions and ongoing client contact. Assess client's social service needs and implement, document and record a service plan utilizing all available resources. Evaluate plan results periodically and establish a review date based on client needs. Authorize and issue payments for services via applicable computer system.

+ Execute reported modifications and adjustments to ensure correct benefits for ongoing case load. Respond to correspondence, phone calls, office visits and requests for information regarding APD programs. Implement a field schedule to ensure ongoing contact in accordance with service plan. Choice counsel and provide enrollment assistance for clients eligible for MMA. Work with Central Office as necessary to resolve MMA issues.

+ Develop and maintain expertise in eligibility requirements, referral processes and services of State and Federal agencies and community organizations. Use on line policy and rules to determine eligibility for all programs. Explain rules, regulations, procedures and responsibilities to the client. Provide general information on program and policy to clients, client representatives and the general public. Assures that printed materials are available in different languages/formats; bilingual services available and facilities are accessible for all clients. Consistently treat customers, stakeholders, partners and co-workers with dignity and respect.





WORKING CONDITIONS

General in-office environment. This position conducts visits with clients during which workers will be exposed to a variety of settings, AFH, In-Home, Nursing Home, Residential Care Facility, Assisted Living Facility. Frequent exposure to hostile, confused, or disoriented clients as well as communicable diseases. Exposure to unsanitary conditions, second hand smoke, dogs, unpaved roads, stairs and clutter. Travel may be required. You must have a valid driver's license and an acceptable driving record. If not, you must be able to provide an alternate method of transportation. Work schedule specifics will be determined by the hiring supervisor. Exposure to computer CRT approximately .




Qualifications, Required & Requested Skills




MINIMUM QUALIFICATIONS





A Bachelor's degree in a Behavioral Science, Social Science, or a closely related field;





OR





A Bachelor's degree in any field and one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);





OR





An Associate's degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);





OR





Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).




Your application materials, including your answers to the 'Supplemental Questions' will be reviewed to determine if you meet the minimum qualifications and how you meet the requested skills for the position to which you have applied. Your answers to the supplemental questions must be reflected in your application.


Only the candidates whose experience most closely match the qualifications and requested skills of this position will be invited to an interview.




Additional Information



***Coming Summer of 2018***

The State of Oregon is implementing a new Human Resource Information System (HRIS), Workday. Workday will provide the latest technology in the areas of recruitment and retention.



The State of Oregon now requires an e-mail address be provided on all applications.



Applicant E-Recruit Help and Support:

This quick help guide can also be found on the State Jobs Page by clicking in the Applicant E-Recruit FAQ's then click on Applicant Profile Maintenance.



E-Recruit technical support: support@governmentjobs.com or call 855-524-5627 (toll free)


Information on Veterans' Preference points:


Questions and inquiries regarding this recruitment may be directed to:

jennifer.m.moisa@state.or.us, Workforce Recruitment Consultant. Please be sure that you include the job post number.



DHS will communicate with all applicants via e-mail.



If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.



Requirements for Child Welfare positions: Successful candidates for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following convictions are likely to result in being disqualified for this position: Felony Convictions, Computer theft, identify theft and fraud. CJIS Clearance is done at the conditional job offer.

DHS has a commitment to diversity, multiculturalism and community. We actively engage in recruiting and retaining a diverse workforce that includes members of historically underrepresented groups. The State of Oregon is committed to affirmative action and equal employment opportunities.


TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900 and ask the Telecommunications Assistant to connect you to 503-945-5698 (8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday). If you need an alternate format of the application or assistance to participate in the hiring process please contact our ADA Office at, ADA.DHS@dhsoha.state.or.us



PLEASE CONSIDER JOINING US.











Core benefits


Medical, vision and dental insurance




+ Comprehensive medical, dental and vision plans for the employee and qualified family members



+ $5,000 in employee basic life insurance


Retirement benefits





+ Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)



+ Employer paid defined benefit and defined contribution programs



**Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.


Paid leaves and other benefits





+ Sick leave earned at the rate of 8 hours per a month with no maximum accumulation



+ Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments



+ 24 hours personal leave earned each fiscal year



+ Ten paid holidays a year


The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.


Optional benefits





+ Term life (employee, spouse or domestic partner, and dependents



+ Long-term and short-term disability



+ Accidental Death and Dismemberment



+ Long-term care (self and eligible family members)



+ Flexible spending accounts



+ Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.




The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.







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